The battery of my HP notebook computer is in trouble
The battery of my HP notebook computer is in trouble ,the hp laptop ac adapter can’t charge my laptop battery.Fired off an email to HP with exact description. Tried a few other diagnostic tricks like removing the battery and trying to start up on the ac adapter (no go obviously) so I could tell HP what I did.I sure hope it's the adapter and not the laptop. I don't want to send it back.my video games are on it.
Until I turned the laptop on. The laptop flickered less than a second and died, as did the light on the AC adapter.Throughout all this, as long as the laptop is off, the light on the laptop indicating it is plugged in stays on (until I turn it on of course). HP says to update the bios (that ain't happenin' until I get DSL.did I mention I just moved to middle of nowhere America?), but that I will most likely have to take the laptop in for servicing. I'll see when the new adapter comes and I can rule it out.
HP's response to every complaint is to flash the BIOS. That's not gonna do a thing.Do you have a multimeter? If so, measure the tip voltage of the adapter. Hopefully it is lower than it is supposed to be. It's possible but not likely that the adapters voltage is too low to run the laptop, but high enough to trickle charge the laptop battery.
And the funniest thing is that the BIOS updater proggy doesn't let you flash the BIOS unless you are running off external power. I need to whip out the multi-meter when I have a moment of rest.HP support also likes to butter people up. "Ralf" is constantly saying how wonderful it is to be working with such a knowledgable customer. Little does she know.
The replacement AC adapter seems to have fixed the problem. It's been a good day. Besides that, the DSL got installed and I had a job interview. OMG my mother-in-law just made cookies! I hope I snuff it right now in order to preserve this moment forever!when I get around to it, I think I'll check the old one with the multi-meter and give a full report.
